Premium
Our premium support package is aimed to provide comprehensive support for all your hardware and software issues. Our fast response and fix times ensure that your incidents will be dealt with efficiently. Premium Coverage Plan Includes Priority service with immediate response and fix times. 24/7 dedicated network management. Daily monitoring of network. Committed service desk support. Full hardware & software audit. Integrated asset management system. This package is tailored for businesses who would consider completely outsourcing their IT department. Your whole network would be...
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This package is designed for growing companies that require considerable IT managed support enabling them to concentrate on running their business with minimal disruption to their IT services. The Standard Coverage Plan Includes Unlimited helpdesk support, including our powerful virtual remote helpdesk. Maximum network reliability. Increased levels of network performance. Proctive monitoring of networks and identification of potential issues. This range of services is designed for companies who have little IT support onsite and require most of their IT infrastructure to be...
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This support option offers a flexible approach to managing IT support for clients who are looking to reduce IT support costs. The Starter Coverage Plan includes: Phone and Email Support from 9am to 5pm. On-Site evaluation and assessment of your IT infrastructure. Report on recommendations of various improvement and upgrade options, tailored to your needs. At a negligible cost, your business now has access to high quality, fast response technical support at our exclusive, unmatchable prices. Whether this is a remote helpdesk request or an on-site visit in your office, you can have all...
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