| Routine On-Site Maintenance | Ad-Hoc | Monthly | Weekly |
| Ad-hoc On-Site Support (Next Day) |
Exclusive Rates |  |
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| Emergency Response (Within 4 hours) |
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| Disaster Recovery | |
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| Phone Helpdesk 9/5 | |
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| Email Helpdesk | |
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| Remote Helpdesk | |
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| Phone Helpdesk 24/7 | |
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| Consultancy Services |  |
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| Network Management | |
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| Security Management | |
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| Server Management | |
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| IT Asset Management | |
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| Email and Web Services |  |
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| Secure Remote File Access | |
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| On-Site Backup Solution | |
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| Off-Site Backup Solution | |
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= Included
= First Use Included
= Available as Add-on
